CUSTOMER
SUCCESS STORY
Indosat Ooredoo Hutchison Partners with Berca to Elevate the Digital Customer Experience, Creating a Seamless and Innovative Journey for Users
Berca helps Indosat Ooredoo Hutchison with the implementation of several solutions and products including:
- Hardware implementation for Storage Array
- Hardware implementation for SAN Switch
- Implementation of VMware vSpheres oftware
- Implementation of Redhat OS software
- Implementation of Redhat JBoss software
- Implementation of EDB Postgres software
- Implementation of Veritas NBU Enterprise Client
Head Office
Gedung BERCA Jl. Abdul Muis No. 62 Jakarta 10160 Indonesia
Tel : (62-21) 3800902, (62-21) 3455880
Fax : (62-21) 3812044, (62-21) 3518814
Email : crc@berca.co.id www.berca.co.id Ferbruary 2021
Business Drivers: Accurate real time information across department
Indosat Ooredoo Hutchison (IDX: ISAT) (“IOH”), is here with its vision to become the most preferred digital telecommunications company in Indonesia. IOH is a merger of two complementary businesses between PT Indosat Tbk (“Indosat Ooredoo”) and PT Hutchison 3 Indonesia to create a new world-class digital telecommunications and internet company in Indonesia
Indosat Ooredoo Hutchison hopes to compete better and create added value for all stakeholders, including employees, customers, and shareholders. Indosat Ooredoo Hutchison is now the second-largest mobile telecommunications business in Indonesia.
The Company’s enhanced scale, financial strength and expertise, combined with its superior network, talent and strategic partnerships, enable Indosat Ooredoo Hutchison to become a key telecommunications player driving digital transformation in Indonesia. Indosat will focus on its core mission to provide world-class digital experiences while connecting and empowering every Indonesian.
PT Indosat Ooredoo Hutchison collaborates with Berca Hardayaperkasa to meet customer demands in the digital world with the Digital Monetization Platform (DMP) Expansion for Business Support Systems (BSS).
BHp is pleased to support Indosat Ooredoo’s digital transformation journey and increase its competitive advantage by offering personalized solutions to customers and also enabling the monetization of 5G, IoT and digital services.
This DMP Expansion provides compreh ensive support for charging, billing, order management, and catalog capabilities for digital operators.
Catalog Manager will enable Indosat Ooredoo Business-to-Consumer and Business-to-Business services with digital product life cycle management.
“We believe in the transformative potential of DMP expansion for BSS at Indosat, enabling businesses to thrive in the digital age”
Bintoro Yuwono
President Director of PT Berca Hardayaperkasa