Network & Security > Cisco Call Manager (CME & CUCM)
Cisco Call Manager (CME & CUCM)
Overview
The Cisco Unified Call Manager (CUCM) server is a UC device for configuring collaboration infrastructure. Besides CUCM, call managers can also be implemented on ISR 4000 Series Cisco Routers with Voice licenses. This is commonly called the Call Manager Express (CME).
Objective
- Make integrated system for calls, Messaging, Presence, conference bridge, video conference, contact center, and various other needs of customer communication between employees, customers or partners
Objective
- Make integrated system for calls, Messaging, Presence, conference bridge, video conference, contact center, and various other needs of customer communication between employees, customers or partners
Benefits
- Efficient solution for infrastructure networks
- The call server can be placed on the service module of the router
- Has features like a traditional PBX that is voice-based communication
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