Application/Special Solution > Customer Relationship Management System
Customer Relationship Management System
Overview
Customer Relationship Management System can manage organization’s interaction with internal users and customers. One important aspect of the systems is compiling data from a range of different communication channels, including a company’s website, telephone, email, live chat, marketing materials and more recently, social media.
Objective
- Help users in collaborating between internal user and external user (customer)
- Help organization to monitoring the issues
Objective
- Help users in collaborating between internal user and external user (customer)
- Help organization to monitoring the issues
Benefits
- Connect customers and all channels on a single platform
- Improve Collaboration Customer Relationship Management Approach
- Increase Levels of Productivity and Efficiency
- Improve Customer Interaction
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